Contact support

We answer Monday to Friday, 10:00–18:00 US Eastern. First response: within 24 hours, and within 12 hours for billing and sign-in problems. A suspected data loss starts an incident within 4 hours.

To report an error in a card, use Report on the card in the app: the deck editors see it with the card.

Do not send patient information. MedCards is a study tool and does not handle protected health information.